Dear Ms. Westbrook,
I am writing you on behalf of the staff at Sequoyah Adolescent Treatment Center. On August 28, 2012, you were presented with a memo signed by members of staff that outlined their concerns about treatment of residents and staff. Over two months has elapsed and there has been no response. If you need a reminder of the memo, I have attached it as memo.pdf. Your staff cites concerns about lower quality care; violations of policy, procedure, and established practice; poor working conditions and overall staff dissatisfaction; and informed you that they seek whistleblower protection that afforded to employees under state law. Despite the aforementioned whistle protection you have terminated the Milieu Director because of her involvement in drafting the memo so we know you received the memo.
The New Mexico Children, Youth and Families Department's (CYFD) Licensing and Certification Authority (LCA) started an investigation at Sequoyah and their findings closely mirror the points outlined in the memo. LCA's directed actions are attached as LCA directed actions.pdf.
The staff at Sequoyah, including those who did not have an opportunity to sign the memo, is still eagerly awaiting your response. I request that you please address the items in the memo with staff so that they know you have acknowledged their concerns and genuinely do care about what is happening at your facility as much as the staff. The items in the memo are serious and your attention is needed.
Any manager worth their salt would address employee concerns. We are aware the union Communication Workers of America #7076 has also solicited your response to the memo of concern.
Please address the staffs' concerns.
Thank you for contacting the Office of the Governor. Your email is very important to us and we will make sure that your information is directed to the proper department or staff member. If you have any additional questions, please contact us at 505-476-2200. Thank you.